Better tools.
Stronger customer
relationships.
Bigger possibilities.
Discover simple digital tools that help Indian businesses understand customers, build loyalty and grow with confidence.
“Just had a great experience dining! The staff was so welcoming and food was delicious!”
Built around the way small businesses grow.
Software engineered with real-world workflows and human utility. No excess — seamless transparency every step.
Friction-free customer feedback
Gather honest reactions quickly, anonymously, and respectful of the shopper’s time during their shop or visit. No app download needed.
Build stronger relationships
Turn one-off visits into lifelong customer relationships with direct, respectful communication. Reach patrons on their preferred channels.
Grow with simple digital tools
Technology that respects your business: minimal setup, no maintenance, and zero operational friction. Made to work right out of the box.
One ecosystem. Tools for every stage of growth.
A modular suite designed to connect every customer touchpoint as your business grows.
DukaanSutra Feedback
Delight customers and build trust with effortless QR feedback collection. Get real-time actionable customer insights, and resolve issues before they leave the store.
DukaanSutra Loyalty
Simple stamp cards and digital rewards that invite customer return visits without complex point systems.
DukaanSutra CRM
Consolidate customer data across channels and understand preferences to deliver tailored services that keep customers coming back.
DukaanSutra Store
Lightweight, elegant web catalog pages tailored for local businesses, integrated with WhatsApp ordering.
Simple to start. Designed to grow with you.
From gathering customer sentiment to building a loyal audience, each step is effortless and clear.
Choose the right tool
Decide what immediate problem needs solving: from feedback to customer profiles to online catalogs.
Set up your business
Set up within 5 minutes. Customize your brand, counter QR stands and digital touchpoints without tech assistance.
Build active relationships
Receive genuine customer sentiment, address feedback instantly over WhatsApp, and build an audience of repeat customers.
Tailored for diverse local enterprises
Crafted for the everyday realities of high-touch retail and service consumers.
Retail & Boutiques
Understand customer preferences, reduce return confusion, keep displays fresh, and enhance staff courtesy.
Restaurants & Cafes
Capture real-time table dining experience, improve menu timing, and encourage positive public reviews.
Salons & Wellness
Collect appointment feedback, understand service preferences, and foster client loyalty across recurring sessions.
Local Service Providers
Measure promptness and satisfaction across repair, fitness, professional and home services.
Let’s help more businesses grow.
Partner with DukaanSutra to bring practical digital tools to local businesses in your city, trade association, or network.
Technology crafted with responsibility and respect
We build tools that treat small businesses and their customers with fairness, honesty, and privacy.
Zero dark patterns
No tricky subscriptions, hidden fees, or misleading data extraction. Our tools exist to serve your business, not monetize your users.
Owner data sovereignty
Your customer data and business insights belong entirely to your business. We never monetize, aggregate, or sell your merchant records.
Built for Indian accessibility
Designed to work smoothly on everyday Indian smartphones and cellular networks, without bulky app downloads or heavy requirements.
Everything you need to know
Clear answers to how DukaanSutra tools can help your business get started with customer feedback.
Start with one simple step towards better customer relationships.
Join forward-thinking businesses across India capturing real customer experience with DukaanSutra Feedback.